FAQ

FAQ Overview

How can I log in to the frankly web version?

For the frankly web version, you can use the same login data as for the app.

Please make sure you enter your mobile number with the prefix +41 as shown in the example. If you have forgotten your password, please call our support on 0800 320 002.

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

We’re sorry we were unable to help you.

You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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