FAQ

FAQ Overview

How can I open an account without investing in securities?

With frankly, you can also hold your assets in cash if you don’t want to invest in securities. You receive interest on your pillar 3a and vested benefits cash assets.

New frankly customers

  1. Open frankly and choose the strategy between an account or investment strategy that suits you.
  2. Once you have opened your frankly account you will receive the IBAN for your frankly account. If you have an active eBanking contract with Zürcher Kantonalbank, your frankly pillar 3a will be displayed as a credit account – both for individual and standing orders.
  3. Now you can simply make a deposit and receive a current interest rate of 0.50% on your pillar 3a cash assets and 0.20% on your vested benefits cash assets.

Already frankly client

Are you already a frankly client and want to play it safe and save with your pillar 3a in cash?

Simply change your investment mode to “Independent” by deactivating the "Automatic"-mode. As soon as you sell your securities afterwards, your pension assets will automatically be held in cash and earn interest. 

Note

Note

In the long term, securities investments offer higher return opportunities than interest on account balances. Read here why it's worth investing your pillar 3a in securities.

To the article

Was that helpful?

Thank you very much for your feedback.

We are pleased that we were able to help you.

Thank you very much for your feedback.

Feedback with specific suggestions for improvement helps us to better understand your concerns. Thank you for taking the time to do this.

Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

We’re sorry we were unable to help you.

You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

Do you have any suggestions for how we can improve?

Please note that for security reasons, we do not accept any orders or requests placed via this form. Messages of this nature will be deleted without being processed.