FAQ

FAQ Overview

How do I add funds to frankly pillar 3a?

You can add funds at any time via franky app and web.

Add funds through frankly app

  1. Open the Pillar 3a window in the start screen.
  2. Select the pillar 3a account you want to make a deposit into or click on the 3 dots on the right.
  3. Now all you have to do is click on “Deposit” and copy your IBAN.
  4. Log into your eBanking now and make the payment. It’s best to set up a standing order to make a deposit every month.

See this blog article for more information on how to make a deposit.

Add funds through web version

  1. In the web version click on the “Pillar 3a” tab on the start screen of the web version. Then click on “Deposit” for the account you want to deposit money into.
  2. Copy the payment details or in the web version use the function to deposit via QR code.
  3. Log into your eBanking now and make the payment. It’s best to set up a standing order to make a deposit every month.

See this blog article for more information on how to make a deposit.

Maximum amount not yet reached?

Make your deposit in good time prior to the end of the year and save taxes.

Deposit now

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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