FAQ

How can I cancel a securities order?

You can see your last securities order in the frankly overview. As long as the order appears with the status «entered», you can cancel the transaction with the button «cancel order».

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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