FAQ

FAQ Overview

How do I grant access to the camera to register?

Here you will find step-by-step instructions on how to grant access to your camera.

iOS

  1. Click in your Chrome browser on «aA» next to the URL.
  2. Click on «Website Settings».
  3. Click on «Camera» and then on «Allow»
  4. Confirm the change with «Done» and then refresh the page.

Android

  1. Click on the lock symbol next to the URL in the Chrome browser.
  2. Click on «Authorisations». 
  3. Grant access to the camera by activating the entry.
  4. Refresh the page and follow the steps again up to the scan.

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