FAQ

FAQ Overview

What is the community discount?

The community discount is a discount for all frankly clients. The more people who use frankly, the cheaper the all-in fee becomes for everyone.

You can see how far we are from the next discount level at any time in your app with a click on the “About the All-in-Fee” tab. Or in the overview of the web version on "Community discount & terms and conditions" (gift-icon on the left hand-side of the screen).

Refer friends and benefit

Recommend frankly now to speed things up even more. You will receive a CHF 25 credit on your fees for each successful referral.

More about referrals

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Do you have any further questions? Use our help page or give us a call. You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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You can contact us from Monday to Friday between 8 a.m. and 10 p.m. and at weekends between 9 a.m. and 6 p.m. on 0800 320 002 or by e-mail at support.frankly@zkb.ch.

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