How can I redeem a voucher?
There are several ways to redeem a voucher. The voucher is automatically offset against your fees during the specified discount period until it is completely used up or expires.
New frankly customers
During the opening process you will be taken to the page: «Everything OK». Here you will find the item «Redeem voucher». Simply click on it and enter the voucher code.
frankly customers
In the app:
- Go to the home screen and further down under ‘What do you want to do?’ you will find the ‘Redeem voucher’ tab.
- Enter the voucher code and your fee voucher will be credited automatically.
- Once you have redeemed the voucher, it will be listed under ‘All about the All-in fee’.
In the web version:
- Go to the home screen and further down under ‘What do you want to do?’ you will find the ‘Redeem voucher’ tab.
- Enter the voucher code and your fee voucher will be credited automatically.
- The fee credits at frankly can be found under the ‘Gift’ symbol on the left-hand side of the screen.
Note: The voucher is automatically offset against your fees during the specified discount period until it is completely used up or expires.
Of course, you can also find an overview of how much was charged for each voucher in the statement of fees under Profile > Fees.